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Frequently Asked Questions

1.  
2.   Do I have to be home when you clean?
3.   Is your cleaning schedule reliable?
4.   How do I make payment?
5.   Do I have to commit to a long-term contract?
6.   Will I be assigned a regular domestic assistant? If she resigns or goes on leave, what will happen?
7.   Are your housekeepers trustworthy? How do you screen them?
8.   What kind of professional training do the housekeepers go through?
9.   Do you use your own products?
     
     

8. What kind of professional training do the housekeepers go through?

Our housekeepers go through 2 forms of training. The first is a course on Domestic Housekeeping which is certified by Spring Singapore PSB Academy. Topics such as Cleaning Techniques, Laundry Care and Effective Communication are taught to the housekeepers.

We also have an in-house training program called V.E.N.U.S. (Vitality, Enthusiasm, Nurturing, Unity, Self-confidence). This program focuses on soft skills such as leadership, positive attitude, passion, time management, motivation and personal development.

This course is in fact the pillar and strength of Spick ní Span International for producing outstanding housekeepers because we believe that your world deserves the best!